The heart charm · Member Enrolment
Every regular starts with a phone number at the counter.
Enrol shoppers in under ten seconds at billing, by scanning a QR on the counter, on your website or by sending a WhatsApp message. Consent is captured in plain words and stored against each member.
How it works
Member Enrolment, step by step.
- 01Cashier asks one question
The billing screen shows a single prompt: would you like to join? The cashier types the mobile number and the member is created.
- 02Member confirms consent
A one-time code or a WhatsApp reply confirms the number, the points terms and the optional marketing opt-in, each recorded separately.
- 03Welcome points land
Points for the current bill and the welcome bonus post instantly, and the member gets a short message with their balance.
Capabilities
What comes with Member Enrolment.
- Billing counter
Enrol from your POS screen or the Ownverze counter app on any tablet.
- Counter and table QR
Shoppers scan, fill two fields and join without waiting at the till.
- Website and app
Sign-up widget and checkout opt-in for your ecommerce store.
- WhatsApp join
A member sends JOIN to your business number and is enrolled in the chat.
- Duplicate check
One member per mobile number across all stores and the website.
- Store attribution
Know which store, counter and staff member enrolled each member.
In detail
What a member record holds
- Required
- Mobile number, consent to programme terms, enrolment store
- Optional
- Name, birthday month, anniversary, preferred store, marketing channels
- Never asked
- Religion, caste, health, income, or any sensitive personal trait
- Member controls
- Change channels, pause messages, leave or delete data at any time
Member privacy and responsible AI
Promises your members can hold you to.
Loyalty works only when members trust you with their number. These rules are built into the platform, not left to policy.
- Consent first
Members join only with clear consent and can leave or delete their data at any time.
- Opt-in messages only
Messages go only to opted-in members, with frequency limits and one-tap opt-out.
- Brand-only behaviour
AI segments use purchase behaviour in your brand only, never sensitive personal traits.
- Points never vanish quietly
Points terms are shown clearly, and points never expire without advance notice.
- Encrypted, never sold
Member data is encrypted in transit and at rest, and is never sold.
Questions
Member Enrolment questions
Does enrolment slow down billing?
No. Enrolment is one field on the billing screen and takes about as long as typing the mobile number.
Can members join without a cashier?
Yes. QR on the counter, the website widget and WhatsApp all enrol members on their own.
What if a member already exists?
The number is matched across every store and channel, so the cashier sees the existing member instead of creating a duplicate.
The clasp closes
Your next bill could be the start of a regular.
Connect your billing counter, set your first points rule and enrol your first member the same week. The trial is the full product for up to 5,000 members.
Your store, counter 01
Bill no. 000001 · Member enrolled
- Loyalty platform, 30 days$0.00
- Members covered5,000
- Points, tiers and rewardsIncluded
- Referral CircleIncluded
- AI Loyalty PlannerIncluded
- Card required to startNo
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